Saragih, Maria Artha Libra (2021) ANALISA PENERAPAN STANDAR OPERATING PROCEDURE (SOP) PEMASARAN DI DIVISI MARKETING PADA PT. DAME ALAM SEJAHTERA. Diploma thesis, Politeknik APP Jakarta.

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Abstract

Maria Artha Libra Saragih. NIM :180202015. ANALISA PENERAPAN STANDAR OPERATING PROCEDURE (SOP) PEMASARAN DI DIVISI MARKETING PADA PT. DAME ALAM SEJAHTERA. Tugas Akhir, Jakarta:Politeknik APP Jakarta. September 2021.
Penulisan Tugas Akhir ini bertujuan untuk mengetahui dan menganalisis Standard Operating Procedure (SOP) yang berlaku pada Divisi Marketing dan dibandingkan dengan keadaan dilapangan, serta mengetahui kendala yang dialami pada saat menjalankan SOP. Metode yang di gunakan dalam Tugas Akhir ini yaitu Metode Kualitatif dengan penjelasan desktiptif. Pembahasan Tugas Akhir ini yaitu penerapan SOP pemasaran Divisi Marketing yang mencakup proses dan cara kerja untuk mendapatkan calon pelanggan, serta kendala terjadi pada saat kegiatan berlangsung. Hasil yang didapat yaitu Divisi Marketing sudah melakukan SOP yang berlaku, namun terdapat beberapa faktor yang menyebabkan kehilangan calon pelanggan, dan solusi yang dilakukan yaitu dengan meningkatkan pelayanan SOP yang berlaku.
Kata kunci: SOP, marketing, calon pelanggan.

Item Type: Thesis (Diploma)
Uncontrolled Keywords: SOP, marketing, calon pelanggan
Subjects: Promosi
Komunikasi Pemasaran
Divisions: D-3 Perdagangan Internasional Wilayah Asean dan RRT
Depositing User: Maria Artha Libra Saragih
Date Deposited: 17 Nov 2021 23:47
Last Modified: 17 Nov 2021 23:47
URI: http://repository.poltekapp.ac.id/id/eprint/1969

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