Anindita, Theresia and Siregar, M. Tirtana (2019) Analytical Hierarchy Process (AHP) for Selecting Freight Forwarder Services to Get Minimum Shipping Cost for Export Goods. International Journal of Innovation, Creativity and Change, 9 (5). pp. 270-284. ISSN 2201-1323

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Abstract

The selection of freight forwarders in the delivery of exported goods is carried out with a direct appointment system. This can affect the level of customer satisfaction, and the cost of shipping and export of goods issued by the company increases. This study aims to minimise the cost of shipping export products. The method used to select freight forwarders is the Analytical Hierarchy Process (AHP) Method. Using the AHP method, the calculation of freight forwarder services can be used to determine th type of freight forwarder services that have the highest weight and calculation of shipping costs for export goods outlined by the company. Then, it is possible to compare the costs incurred by the company of several types of freight forwarding services, using one type of goods shipment which has the highest weight in the calculation of the AHP Method. There are four steps to choosing freight forwarder services, using the AHP method. Pairwise comparisons are matrices that can compare the weights between criteria and between alternatives. Companies, in choosing freight forwarding services, are advised to use the AHP method as it can be implemented to produce an initial solution that is feasible regarding the performance of the freight forwarding company.

Item Type:	Article
Uncontrolled Keywords:	AHP, Freight Forwarder, Export Shipping Costs
Subjects:	Teknik Pengambilan Keputusan
Divisions:	Publikasi Ilmiah > Jurnal Internasional
Depositing User:	Muhammad Al Akbar Era
Date Deposited:	19 Jan 2022 06:01
Last Modified:	19 Jan 2022 06:01
URI:	http://repository.poltekapp.ac.id/id/eprint/2184

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