Dharmayanti, Indrani and Kartika, Winanda (2019) Design of Decision Support System "Reverse Supply Chain Management" based on Android. Global Competitiveness: Business Transformation in the Digital Era. pp. 241-246.

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Abstract

Reverse supply chain is the backward movement of product in supply chain. This paper proposes a reverse-logistics decision support system which can ease product information tracking for customers, company (decision maker), and service center regarding products returned. The model in this paper is inspired by various papers published in the literature and real life example of repairing smartphones at the authorized service center. The proposed model considers important elements of reverse supply chain which are initial screening process of reverse (gatekeeping), collection, sorting, and recovery (treatment). Activity diagram of each element reverse supply chain is described. Implementation of a decision support system based on android is also presented. The proposed model will help the parties involved in reverse activities and also help academics in developing better decision reverse supply chain model, especially for electronics products that have shorter life cycle.

Item Type:	Article
Subjects:	Sistem Informasi
Divisions:	Publikasi Ilmiah > Seminar Internasional
Depositing User:	bilal ahmadi
Date Deposited:	24 Jan 2022 07:00
Last Modified:	24 Jan 2022 07:00
URI:	http://repository.poltekapp.ac.id/id/eprint/2216

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